Phoenixville Hospital and Phoenixville Hospital Ambulatory Surgery Center – Limerick complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Phoenixville Hospital and Phoenixville Hospital Ambulatory Surgery Center – Limerick does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
Phoenixville Hospital and Phoenixville Hospital Ambulatory Surgery Center – Limerick:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, please call 610-983-1000. TTY: 1-800-654-5988.
If you believe that Phoenixville Hospital and Phoenixville Hospital Ambulatory Surgery Center – Limerick has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:
Risk Manager/Civil Rights Coordinator
140 Nutt Road
Phoenixville Hospital
email: PhoenixvillePARiskManager@towerhealth.org
telephone: 1-610-983-1000
TTY: 1-800-654-5988
Fax: 610-983-1488
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Risk Manager/Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue
SW, Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019
800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.