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Pottstown Hospital is as passionate about assisting patients with what happens after a medical procedure or emergency as we are with providing your medical care. Call for assistance, pay online, or use the information below to pay by mail. To pay in person, visit the Patient Billing Services office located in C-Building on the second floor (enter at the 6th Avenue Lobby) from 8 a.m. to 4:30 p.m.

What's the billing process?

We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after 30 days the account is not taken care of, we'll look to you for final settlement of your bill.

We accept:

  • Cash
  • Check
  • Money order
  • VISA
  • MasterCard
  • American Express
  • Discover

Important Documents

View and pay statements online

  • Demographic updates
  • Access to my getwell :) network
  • Answers to frequently asked questions
  • Contact providers
  • Insurance update
  • Make appointments

Understanding your financial responsibility

When you are scheduled for a doctor’s appointment or other test, study or procedure at any of our Pottstown Hospital locations, the representative who checks you in will enter information needed for your patient chart, and to help us bill your insurance. At this time, we will:

  • Discuss your portion of the financial responsibility. We will let you know how much your co-pay and deductible will be for the service we will be providing.
  • Discuss any past-due balances you may have with Pottstown Hospital.
  • Discuss payment options for your co-pay, deductible and any past-due balances.

There are several payment options available to you at the time of registration. They include credit card using our secure card swipe at your point of service registration, or you can pay with a check, money order or cash.

If you cannot pay the patient responsibility portion of your bill, one of our patient financial service representatives will speak to you about options. This may include a partial payment at the time of service and arranging a payment plan.

Questions about your bill?

Please have your patient number and date of the hospital visit in question handy.